FF Bajar Privacy Policy

1. Introduction

FF Bajar ("we", "us", "our") is committed to protecting the privacy of everyone who uses the ff bajar platform. This Privacy Policy describes how ff bajar collects, uses, stores, and shares personal data when you register an account, make a deposit, play games, or otherwise interact with our services at ff-bajar.net or through the ff bajar mobile application.

We understand that handing over personal information requires trust. At ff bajar, we take that trust seriously. We collect only what we genuinely need, we protect it properly, and we give you real control over it. This policy is written in plain language because we want you to actually understand it — not just scroll past it.

This Privacy Policy should be read alongside the ff bajar Terms and Conditions, which govern your use of the platform. If you have any questions about this policy or how ff bajar handles your data, contact us at [email protected].

2. Data We Collect

FF Bajar collects the following categories of personal data:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law or regulation and only with your explicit consent.

3. How We Collect Data

FF Bajar collects personal data through the following channels:

• Direct interactions — when you register an account, complete a verification form, make a deposit, contact support, or respond to a survey on ff bajar.
• Automated technologies — when you browse ff-bajar.net or use the ff bajar app, we automatically collect technical and usage data via cookies, server logs, and similar tracking technologies.
• Third-party providers — our payment processors (bKash, Nagad, Rocket) and identity verification partners may share data with ff bajar as part of the transaction or verification process.
• Publicly available sources — in some cases, ff bajar may verify information you provide against publicly available records as part of our fraud prevention and compliance obligations.

4. How We Use Your Data

FF Bajar uses your personal data for the following purposes:

• Account management — to create and maintain your ff bajar account, verify your identity, and manage your preferences.
• Payment processing — to process deposits and withdrawals securely through your chosen payment method.
• Platform security — to detect and prevent fraud, money laundering, and other prohibited activities on ff bajar.
• Responsible gaming — to monitor your gaming activity and intervene if we identify signs of problem gambling, in line with our responsible gaming commitments.
• Customer support — to respond to your enquiries, resolve disputes, and improve the quality of our support service.
• Legal compliance — to meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Marketing communications — to send you promotional offers and updates about ff bajar, where you have opted in to receive such communications. You can opt out at any time.
• Platform improvement — to analyse how players use ff bajar and identify areas where we can improve the experience.

FF Bajar will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or having a legitimate legal basis to do so.

5. Sharing Your Data

FF Bajar does not sell, rent, or trade your personal data to third parties. We share data only in the following limited circumstances:

• Service providers — we share data with trusted third-party providers who help us operate ff bajar, including payment processors, identity verification services, cloud hosting providers, and customer support platforms. These providers are contractually required to handle your data securely and only for the purposes we specify.
• Game providers — the third-party game studios whose games are available on ff bajar may receive limited technical data (such as a session token) to enable gameplay. They do not receive your full personal profile.
• Legal and regulatory authorities — ff bajar may disclose your data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or a valid legal order.
• Business transfers — in the event that ff bajar is acquired by or merged with another company, your personal data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

In all cases, ff bajar shares only the minimum amount of data necessary for the specific purpose and requires all recipients to maintain appropriate security standards.

6. Cookies

FF Bajar uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit ff-bajar.net.

We use the following types of cookies on ff bajar:

• Essential cookies — required for the platform to function. These cannot be disabled. They include session cookies that keep you logged in and security cookies that protect your account.
• Analytics cookies — help us understand how players navigate ff bajar so we can improve the platform. The data collected is aggregated and anonymised.
• Preference cookies — remember your settings and preferences, such as your preferred language or display options.
• Marketing cookies — used to deliver relevant promotional content. These are only set if you have consented to marketing communications from ff bajar.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the ff bajar platform.

7. Data Security

FF Bajar takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data transmitted between your device and ff bajar servers.
• AES-256 encryption for sensitive data stored at rest, including identity documents and payment references.
• Multi-factor authentication options for your ff bajar account login.
• Regular security audits and penetration testing of the ff bajar platform.
• Strict access controls ensuring that only authorised ff bajar staff can access personal data, and only to the extent required for their role.
• Staff training on data protection and security best practices.

While ff bajar takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect that your ff bajar account has been compromised, contact our support team immediately at [email protected].

8. Data Retention

FF Bajar retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. In general, we apply the following retention periods:

• Account and identity data — retained for the duration of your account and for up to 5 years after account closure, in line with anti-money laundering regulations.
• Transaction records — retained for up to 7 years to comply with financial record-keeping requirements.
• Support communications — retained for up to 3 years after the last interaction, to assist with dispute resolution.
• Marketing preferences — retained until you withdraw your consent or close your account.
• Technical and usage data — typically retained in aggregated or anonymised form for up to 2 years for analytics purposes.

When data is no longer required, ff bajar securely deletes or anonymises it so that it can no longer be associated with you.

9. Your Rights

You have the following rights in relation to the personal data that ff bajar holds about you. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Minors

FF Bajar is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to ff bajar, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data without delay.

FF Bajar uses age verification checks during the registration process to prevent underage access. We take our responsibility to protect minors seriously and cooperate fully with any investigation into underage use of the platform.

11. International Data Transfers

FF Bajar operates primarily for players in Bangladesh. However, some of our service providers — including cloud hosting and analytics platforms — may process data in other countries. Where data is transferred outside Bangladesh, ff bajar ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable Bangladeshi data protection law.

These safeguards may include contractual clauses requiring the recipient to maintain appropriate security standards, or reliance on the recipient's participation in a recognised data protection framework. If you would like more information about the safeguards in place for a specific transfer, contact us at [email protected].

12. Changes to This Privacy Policy

FF Bajar may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will notify you via the email address registered to your ff bajar account at least 14 days before the changes take effect.

The date at the top of this page always reflects when the policy was last updated. We encourage you to review this page periodically so you are always aware of how ff bajar handles your personal data. Your continued use of ff bajar after a policy update constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ff bajar handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and aim to respond within 30 days.